Our Commitment to your Privacy

We are committed to protecting the privacy of your personal information. Just as ensuring the security of your home, automobile, business, or well-being is a cornerstone of our relationship with you, so is ensuring the security of the personal information you entrust to us.

Our brokerage and the insurance industry have a solid track record of respecting your right to privacy and safeguarding your personal information. As a result of federal legislation, we've further strengthened our privacy commitment by informing you of why and how we collect, use and disclose your personal information. You can be assured that we'll only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.

Policy 1 - Accountability:
We are responsible for all personal information under our control and we have designated the following individual who will be accountable for Smith Petrie Carr & Scott's compliance with the policies and procedures:

Title: Privacy Officer
Address: 301 O'Connor St, Ottawa, Ontario, K2P 1V6
Telephone: (613) 237-2871
Fax: (613) 237-1179
Email: sharon.villeneuve@spcs-ins.com

Policy 2 - Indentifying Purposes:
We will identify the purposes for which we collect personal information to affected individuals at or before the time the information is collected.

Policy 3 - Consent:
We will obtain the appropriate consent from individuals for the collection, use, or disclosure of their personal information, except where the law provides an exemption.

Policy 4 - Limiting Collection:
The personal information we collect will be limited to that which is necessary for the purposes we have indentified.

Policy 5 - Limiting Use, Disclosure, and Retention:
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes.

Policy 6 - Accuracy:
The personal information we collect will be accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.

Policy 7 - Safeguards:
We will safeguard the security of personal information under our control in a manner that is appropriate to the sensitivity of the information.

Policy 8 - Openess:
We will make readily available to individuals specific information about our policies and procedures relating to the management of the personal information which is under our control.

Policy 9 - Individual Access:
Upon request, an individual will be informed of the existence, use, and disclosure of his or her personal information which is under our control, and may be given access to, and challenge the accuracy and completeness of that information.

Policy 10 - Challenging Compliance:
An individual may address a challenge concerning compliance with the above policies and procedures to our Privacy Officer.

Click here to download the Personal Information Property / Casualty Consent Written Form