We've got you covered.

Welcome to Smith Petrie Carr & Scott Insurance!

As one of the largest independently-owned insurance brokers in Ontario, we have the expertise and insurer relationships to provide you with comprehensive and competitive insurance.

You can rely on Smith Petrie Carr & Scott Insurance for:

Reliable Service

Your account manager will work on all of your insurance needsThey will answer your questions, make policy changes and offer claims support. 


Please contact your broker to report a claim. For after-hours claims, call 613‑237‑2871 and press 4 to be immediately connected with a claims representative.

Complete Coverage

Protect what matters. Your account manager or one of our client care specialists can provide expert advice on the insurance coverages you should consider. 

Answers to Your Insurance Questions

You now have coverage, but do you still have some outstanding questions? Not to worry. We know insurance can be a complex subject.

Below you will find answers to some commonly asked questions we receive, from how to contact your broker to filing a claim, and what to expect from your relationship with Smith Petrie Carr & Scott Insurance.

If you have a dedicated broker, they will email you to introduce themselves and provide their contact information. If you delete or have not received this email, please contact us and we will help you get in touch.

Otherwise, please contact us to speak with a client care specialist. 

TIP! Add your broker as a contact in your phone so these details are readily available. Include a list of all your policy numbers in the contact record (i.e., in the Notes section) for easy reference. 

The claims experience can sometimes be emotional and overwhelming. That’s why when unexpected events happen, you can rely on our team to guide you throughout the whole process – from start to finish. 

To report a claim during regular business hours, please call your broker or one of our client care specialists. 

For after-hours assistance, please call our 24-hour claims line at 613‑237‑2871. This team will work with you to ensure the claim is handled quickly and efficiently.  

TIP! Add our after-hours claims line (613‑237‑2871) as a contact to your phone for quick reference should you experience an accident or claims incident. Include a list of all your policy numbers in the contact record (i.e., in the Notes section) so these details are readily available. 

Insurance is a safety net for when the unexpected happens. Fortunately, you can proactively minimize risks such as accidents, theft, fire, water damage and more. 

Smith Petrie Carr & Scott Insurance regularly shares tips to help you protect the things that matter most. Follow us on FacebookTwitter and LinkedIn

Contact your broker or one of our personal insurance advisors so they can work with your insurer to update your policy, as necessary. It’s important to do this as soon as possible to avoid any coverage gaps. 

Absolutely! No matter if you’re growing your family, starting a business or going on your dream trip, Smith Petrie Carr & Scott Insurance can help you find the right coverage at an affordable rate. 

Please contact your broker or one of our client care specialists to discuss coverages such as: 

  • Car Insurance 
  • Home Insurance 
  • Condo Insurance 
  • Renters Insurance 
  • Business Insurance
  • Boat Insurance 
  • Motorcycle Insurance  
  • RV Insurance (i.e., trailer, motorhomes) 
  • Snowmobile Insurance 
  • ATV Insurance 
  • Travel Insurance 
  • Antique Car, Classic Car or Vintage Car Insurance
  • Seasonal Dwelling Insurance (i.e., cabins, cottages) 
  • Landlord Insurance (i.e., investment properties) 
  • Cyber Insurance 
  • Life Insurance & Benefits
  • Mortgage Insurance

Tell us about your experience

Smith Petrie Carr & Scott has been a trusted brokerage for individuals and businesses since our establishment in 1969. You can depend on us to support all your insurance needs—from obtaining a quote and purchasing a policy, to updating and renewing your coverages, and advocating on your behalf in the event of a claim. 

Our goal is to provide you with outstanding service, and we value your feedback. 

Please consider leaving us a review on Google or Facebook, and referring your family and friends to Smith Petrie Carr & Scott Insurance.

Areas We Serve

Smith Petrie Carr & Scott is licensed in all provinces across Canada, and our partnerships allow us to offer diverse insurance products and quality services to our clients.

Thank you for choosing Smith Petrie Carr & Scott Insurance!

Rogers Insurance and CapriCMW Merge to Become Acera Insurance.

Smith Petrie Carr & Scott, as part of the Rogers Insurance Group, is now Acera Insurance.

As one unified company, we are now one of Canada's largest independent and employee-controlled brokerages.